Special Handling Information
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Travelling Pets

BWIA will give the greatest care when handling your pet or live animals. Particular care must be taken to give the greatest possible sense of security to animals not accustomed to humans. When your pet is awaiting dispatch or delivery, they will be held in areas, which are draft free and in a temperature suitable for the particular species.

The transportation of your pets in the cabin is not accepted, except guide dogs accompanying visually or hearing impaired passengers.


Before your pet can be accepted for transportation, you will need to notify BWIA Cargo at least 72 hours in advance. If you pet is travelling as part of checked baggage allowance, please contact BWIA Reservations.

Acceptance of Carriage
Your pet and other live animals will only be accepted for transportation provided they appear to be in good health and condition, safely contained and accompanied by valid health and vaccination certificates, as well as entry permits and other documents required by countries of departure, transit or entry.

The transportation of pets in the cabin is not accepted; however “Seeing Eye/Hearing Aid Dogs” may be accepted in the cabin except when destined to the United Kingdom at which time it must be carried as cargo and loaded in the cargo hold. If transiting Barbados, a permit must be obtained.

These dogs must be muzzled and harnessed while positioned at the passenger's feet in the cabin. If possible, an empty seat may be kept for the dog so that it will not inconvenience the other passengers or the Flight Attendants in the performance of their duties, as well as provide added comfort to other passengers.

Under certain operating conditions, such as long haul non-stop flights, or on certain types of aircraft, it may be impractical to carry a dog on the aircraft. Under such conditions, transportation in the cabin will be refused. Guide Dogs when being transported to the United Kingdom, may only be carried in a nose and paw-proof crate or container as manifested Cargo covered by an Air Waybill and not as baggage.

Special attention should be paid to the following points:
• documentation include shipper’s certification and documents required at destination
• containers conform to the principles of design
• marking and labelling
• reservations and routing

What documentation do I need?
Before any live animal is accepted for transportation, the destination station must receive prior notification of its arrival at least 72 hours in advance.

In most instances you will be required to get the following documents:
1. An import / export permit.
2. Veterinary / health / vaccination certificates.

It is advisable that you contact the Consulate of the respective country concerned to find out if you require any other documentation.

Customers wishing to import animals from any quarantine area must ensure that the destination quarantine facility / holding area can accept and hold animal for the duration of the quarantine period before the station or origin is advised that the animal can be accepted for transportation.

The veterinary officer must be notified, as well as, be present for the arrival of your pet or live animal.

Transiting Barbados
A transit permit must be obtained from Barbados for all pets and live animals transiting Barbados. This applies even if animals will not be offloaded.

Please supply our reservations agent with the following info:
1. Animal's itinerary
2. Description of animal
3. Number of animals
4. Origin of animal

For a change of flight at Barbados, a government officer must be present if this transfer of flights takes place outside government hours of 0815-1600 or on weekends/holidays. A fee of USD 50.00 is required in such cases. All are asked strictly to comply with this requirement.

Transiting Trinidad & Tobago
A transit permit must be obtained from Trinidad for all pets and live animals transiting Trinidad and Tobago. This applies even if animals will not be offloaded.

To obtain a transit permit, the passenger must contact the Ministry of Agriculture at Tel: (868) 625 5997 or (868) 625 1473 or via Facsimile (868) 625 5993.

To issue a permit the Ministry needs the following information:
Type of Animal
Country of origin and destination
Flight information

The permit will be issued within 24 hours. On issuance of the transit permit, the passenger must advise the veterinarian attached to the Ministry to facilitate the inspection of the animal upon arrival into Trinidad or Tobago. The relevant office can be contacted at (868) 662 5986 between 8am - 4pm, Monday - Friday.

Please supply our reservations agent with the following info:
1. Animal's itinerary
2. Description of animal
3. Number of animals
4. Origin of animal
5. Permit

All are asked strictly to comply with this requirement.

What type of container do I use for carriage?
The container shall be constructed in a manner, which will permit handling staff to give the necessary attention to the animal without risk of the animals harming or causing injury to themselves. Our BWIA Cargo office, prior to shipping must approve the size and total weight of container.

Furthermore, the bottom of the container must be covered with an adequate layer of moisture absorbing material, such as wood shavings or sawdust. Due to agricultural regulations imposed by a large number of countries, straw as an absorbent material is to be avoided.

What is the cost to ship my pet?
The charge for accompanied pets is the same as for excess baggage. Excess baggage charges apply to accompanied pets. Unaccompanied pets are accepted as Cargo at cargo rates. Pets are not accepted to the United Kingdom as excess baggage, they must be sent as cargo.

For transportation where the weight concept applies, the rate will be 1% of the first class one-way fare per kilogram. The weight charges will be that of the pet plus the container. For transportation where the piece concept applies, those rates would be charged. Please call our reservations office for these calculations.

Guide Dogs will be carried free of charge when accompanying passengers who are dependant on them, irrespective of weight.

Interlining
When more than one carrier is involved in transportation, pets and other live animals will only be accepted for carriage if advance arrangements have been made, and confirmation has been obtained that all participating carriers can accept the consignment over the routes concerned.

Feeding Your Pet
Generally it is not necessary to feed an animal intransit, though certain species may need water depending on climatic conditions and total journey time. Any water provided should be fresh and uncontaminated, preferably suitable for human consumption and shall not be iced. Any packets of spare food provided by the shipper shall be attached to the container. Food and water troughs must be fitted with outside filters.

When the owner provides food for the animal, it should be established that the food does not contravene the import regulations of the country or countries of transit and importation.

Where it is necessary to feed or water an animal during the journey, it is the owner's responsibility to make advance arrangements for it.

 

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