Customer Care
Introduction
Caribbean Airlines is committed to providing a safe, dependable service accompanied by the highest level of customer service. However, on occasions despite our best efforts there may be instances that affect the seamless flow of our operations.
In this regard, the intention of our customer service plan is to set forth our commitments to our customers, to provide you with a basic understanding of our policies and procedures, address key elements that may impact your travel experience and outline how we handle these situations.
We are committed to delivering the "warmth of the islands" and take our quality of customer service very seriously. Should your experience be an enjoyable one, do let us know. If we have fallen short in our service delivery we ask that you give us an opportunity to address your concerns.
Please send your feedback to:
Caribbean Airlines
Customer Relations Department
National Mail Centre
P.O. Box 2094
Piarco, Trinidad, W.I.
Fax: 868-669-0336
Email: customer-relations@caribbean-airlines.com
